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How elang56 Handles Your Personal Data

Your account information, wallet details and transaction history are collected only to run your elang56 account — nothing more. This policy explains what we collect, why we collect it, and how you can request changes or deletion at any time.

Account data protectedDANA, OVO, GoPay context onlyYour right to request accessNo third-party sellingContact us to update your data
elang56 How elang56 Handles Your Personal Data
HOW WE PROTECT DATA

Data Security and Account Privacy Practices

We use encrypted connections across the platform so data moving between your device and our servers stays private. Account sessions are monitored for irregular patterns, and any login from an unrecognised device triggers an OTP verification step before access is granted. Data retention follows the minimum period required for transaction records and dispute resolution — after that period, inactive account data is flagged for removal on a scheduled cycle.

Encrypted Connections

All data transferred between your device and elang56 uses SSL encryption. This covers account logins, wallet links and any personal detail you submit through the platform.

OTP Login Verification

Unrecognised device logins require a one-time PIN sent to your registered mobile number. This step prevents unauthorised access even if your password is compromised.

Cookie and Session Data

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO or GoPay. We do not use tracking cookies for third-party ad targeting.

Data Retention Policy

Transaction records are kept for the period required by applicable compliance rules. Once that period passes, data not needed for active account operation is scheduled for deletion.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you need to review, correct or remove your personal data, or if you have a question about how a specific piece of information is used, our support team handles privacy requests directly. Send your request through the channel that works for you — we aim to acknowledge every privacy query and follow up with a clear answer.

Team online

Live Chat

Start a live chat session from your account dashboard. Describe your data request clearly and our team will confirm receipt and next steps.

Email Support

Write to our support email with your registered account name and the specific data you want to access, correct or delete. We respond in writing.

Account Settings

Some data updates — like your linked email or mobile number — can be changed directly in account settings without contacting support first.

Common Questions About Your Privacy on elang56

Below are the questions we get most often about how data is handled, what your rights are, and what happens to your information if you close your account or dispute a transaction.

We collect your name, email address, mobile number and the wallet identifier you use — for example your DANA or OVO account reference. This is the minimum needed to run a verified account.

We do not sell your data. We share only what is needed for payment processing — such as a GoPay transaction reference — and do not pass personal data to unrelated marketing or advertising parties.

Send a written request through our live chat or support email, including your registered account name. We will compile and share a breakdown of the personal data we hold for your account.

Yes. Submit a deletion request through support. Note that transaction records required for compliance cannot be removed immediately but will be cleared once the mandatory retention period ends.

After account closure, we retain transaction history for the minimum compliance period. Personal details not required for that purpose are removed from active systems on our next scheduled deletion cycle.

No. We store only the transaction reference and status passed back from the payment provider. Your wallet PIN and full credentials remain with DANA, OVO or GoPay directly — we never see or store them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.